Have you ever received an email saying, “Your order is on the way” or “Your package could not be delivered”, even though you did not order anything? If so, you are not alone.
Fake delivery emails are becoming a common type of online scam. Scammers send messages that look like they are from a delivery company, online store, or shipping service. The goal is to make you worried or curious enough to click a link.
The email may say that you have an unpaid delivery fee, your package is being held, or your order needs to be confirmed. Sometimes it may even show a fake order number and delivery date. It can look very real at first.
Why Do Scammers Send These Emails?
Scammers know that many people shop online. They also know that people may receive several packages throughout the year. Because of this, they send fake messages hoping that someone will think, “Maybe I forgot that I ordered something.”
The scam may become more convincing by using the name and logo of a well-known company. The email may tell you to click a button to “track your package,” “confirm your address,” or “cancel the order.”
But that link can take you to a fake website.
What Happens If You Click?
A fake delivery website may ask for personal information, such as your name, address, phone number, or payment information. Some scams may try to trick you into entering a password or other private information.
That is why it is important not to click links in unexpected delivery emails.
If you really did place an order, go directly to the store's official website or app. Log in normally and check your order history. You can also check your bank or credit card account for purchases you recognize.
What Are Some Warning Signs?
There are several things that can make a delivery email suspicious:
- You don't remember placing an order.
- The email asks you to pay a small delivery or shipping fee.
- It creates a sense of urgency, such as saying you must act immediately.
- The sender's email address looks unusual.
- The message contains spelling or grammar mistakes.
- It asks for sensitive personal or financial information.
- The link does not appear to go to the company's official website.
One warning sign by itself does not always prove that an email is fake. However, several warning signs together should make you stop and think.
When in Doubt, Don't Click
The safest rule is simple: If you didn't order anything, don't click a surprise “order” or delivery email.
Delete it or report it as spam or phishing. If you are unsure, ask a trusted adult to look at it with you.
Scammers depend on people reacting quickly. Taking a few extra minutes to check can protect your information and your money.
Remember: A package you never ordered shouldn't require you to click a mysterious link. When in doubt, verify it directly with the company — not through the email.
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